Clear, practical, and human
Privacy Policy.
This policy explains what information we collect through this website, why we use it, and the choices available to you.
Information we collect
When you request a quote or contact us, we may collect your name, phone number, email address, ZIP code, service and property details, preferred timing, contact preferences, and anything else you choose to include in your message.
We also use Google Analytics to collect limited website usage information, such as pages viewed, approximate location, device and browser information, referring pages, and interactions with the site. This information may be collected through cookies or similar technologies.
How we use information
We use information to review and respond to quote requests, communicate about services, plan and provide requested work, improve the website and customer experience, measure advertising and marketing performance, prevent misuse, and meet legal obligations.
How information is shared
We do not sell your personal information. We may share information with service providers that help us operate the website and business, including Netlify for website hosting and form processing and Google for analytics and advertising measurement. We may also disclose information when required by law or when reasonably necessary to protect people, property, or the business.
Retention and security
We keep information only as long as reasonably needed for the purposes described above, including responding to requests, maintaining business records, resolving disputes, and meeting legal obligations. We use reasonable administrative and technical measures to protect information, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You can limit cookies through your browser settings. You may also ask to access, correct, or delete information you submitted by emailing sales@totalkleanout.com. We may need to verify your request and may retain information when required or permitted by law.
Please do not submit sensitive personal information, financial account information, medical information, or government identification numbers through the quote form.
Children’s privacy
This website is intended for people seeking property services and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Updates to this policy
We may update this policy as our website, services, or legal obligations change. The effective date at the top of this page shows when the latest version took effect.
Contact us
Questions about this policy or your information can be sent to sales@totalkleanout.com, or you can call 337.496.6412 or text the team.